Thursday, March 23

Looking for a stupid stick...

Plum, can I borrow your stupid stick? There's this one particular stupid little ditz that I'd like to bong over the head.

My iPod isn't taking the charge. I just got it for Christmas. It should freaking work. So yesterday after work, I took it in to the exact same Radio Shack that I bought it on November 23, 2005. I stood and waited to have the following brilliant conversation with a stupid little ditz who obviously doesn't know her head from her freaking butt.

Me: My iPod freezes up every time I put it on the computer to charge. It says "Do not disconnect" and won't go off. It's not working.

SLD: Well, you can't get another one. Because it's been over 30 days.

(Like how the heck did she know that? I didn't tell her that yet. Actually, I could have bought it yesterday but she didn't know that. Stupid little ditz.)

Me: Well, I bought a service warranty.

SLD: Do you have the receipt? Because it would be so much easier if you had the receipt than for me to look it up for you.

(Isn't customer service in your job description? Well, maybe your boss needs to get you the dictionary and define those words.)

Me: Yes, I can bring in the receipt. I know exactly where it is. But could you get someone to look at it just in case I'm doing something wrong?

(You know it could be possible. I was taking the responsibility for doing something wrong...even though I really didn't think I was.)

SLD: I'll take it to my manager and let him look at it.

(At this point, she disappears with Chante (my iPod) into the back.)

SLD: I'm going to put it on our computer and see if it works here.

Me: Okay.

SLD: Well, it needs charging.

(Uh, I think I told her that the problem happens when it needs charging...like when I walked in the store. Duh.)

Me: Yes, I know that. If you leave on the computer for a little longer, it will say "Do not disconnect" and freeze up.

SLD: Well, I think you need a $29.99 home charger.

Me: Why? Why won't it charge on the computer?

SLD: Well, it just don't like your computer.

I didn't buy a charger. I couldn't wait to get out of that store fast enough. Instead I came home and found the receipt of when I bought the iPod and the 36 month warranty. I will be back. I may have to invent my own stupid stick because I just don't think I can handle such stupidity today. I swear Plum, you should sell stupid sticks that we can carry in our purse. I would have clobbered her with it.
posted by Marybeth @ 6:57 AM |

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